Privacy Policy

1. Introduction

At Leo, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.

By using Leo, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

• Personal Information: When you sign up for an account, we collect information such as your name, email address, and payment details.
• Uploaded Content: We store the documents, images, and metadata that you upload to Leo for transcription and management purposes.
• Usage Data: We automatically collect information about your interactions with our Service, including IP address, browser type, and usage patterns.

3. How We Use Your Information

• Provide and Improve Our Service: To process your documents, offer transcription services, and manage your account.
• Customer Support: To respond to your inquiries and assist with any issues or concerns.
• Marketing: To send you promotional content, newsletters, or updates, if you have opted in.
• Analytics: To analyze usage patterns and improve the functionality and user experience of Leo.

4. Data Sharing and Disclosure

We do not share your personal information with third parties, except in the following circumstances:

Service Providers: We may share your data with third-party service providers who assist us in operating our platform, processing payments, or providing customer support.

Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

5. Data Retention

We retain your personal information and uploaded documents for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You can delete your account and associated data at any time by contacting us directly.

6. Security

We implement reasonable security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Leo uses cookies and similar tracking technologies to improve your user experience, track activity, and analyze usage patterns. You can manage your cookie preferences through your browser settings.

8. Your Rights

• Access: You may request access to the personal data we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete personal data.
• Deletion: You may request the deletion of your personal data, subject to applicable legal obligations.
• Opt-out: You may opt out of receiving marketing communications from us by following the instructions in the emails we send.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date". We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [your contact information].